Helpdesk Command Dashboard
Unified proposal cockpit for ticket performance, AI support impact, and executive reporting
Live Ticket Counter
Open Cases by Module
Issue Type Distribution
User History Lookup
Data Utility
Automated Weekly PDF Report
Open Case Queue
| Subject | Module | Requester | Issue Type | Aging | Action By |
|---|
WhatsApp Report 1: Deflection
Deflected = resolved by AI FAQ flow without human escalation.